Returns & Exchanges
We want you to be fully satisfied with your CAPICHE CAPS purchase, which is why we offer a 30-day window for returns or exchanges on all unworn headwear. Items must be returned in their original packaging with tags attached to ensure a full refund or replacement.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be generated; simply print it out and securely attach it to your original shipping box.
- 3.Drop Off Package
Hand over your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.
- 4.Quality Inspection & Refund
Our team will inspect the caps upon arrival, and once verified, your refund or exchange will be processed within 5-7 business days.